Privacy Policy

The website www.suenhosblanditos.com (hereinafter, the “Website” or the “site”) belongs to Gretel Crespo Alonso, domiciled in Redondela (Pontevedra) (Spain). The objective of it is to offer information about crochet, amigurumis, my products, as well as sell them through the same website.

Information about the person responsible for processing personal data:

In accordance with the provisions of the General Data Protection Regulation (RGPD), the Organic Law on Data Protection and Guarantee of Digital Rights (LOPDGDD) and the Law on Information Society Services and Electronic Commerce (LSSI- CE) I inform all users of the website who provide or are going to provide their personal data of the following:

  • My social name is: Gretel Crespo Alonso, responsible for the processing of data collected through this website.
  • My NIF is 36123398N
  • My registered office is located in Vilar, Millarada, 8. Redondela (Pontevedra). 36815
  • Email: amigurumis@suenhosblanditos.com
  • My social activity is: Creating, editing and selling downloadable digital patterns for crocheting amigurumis or crochet dolls, Graphic/web design.

You can contact me for any aspect related to this privacy policy at the email address: amigurumis@suenhosblanditos.com

Purpose of processing personal data:

You do not need to provide any personal data to browse this website.

The cases in which you can give your data are these:

  • If you purchase one of the products on the website.
  • If you are a client.
  • If you subscribe to the newsletter.
  • If you download any of the free materials.
  • If you write through the contact form on the website.
  • If you make a comment on the web.
  • Or if you send an email.

On these occasions, the data may be incorporated into a file for which I am responsible for both its management and processing.

If you subscribe to the newsletter or download any of the free materials, you will receive news from the website and commercial promotions by email.

Personal data capture systems and their purpose:

Sale of products: Through the website, you can purchase products, in this case, buyer data is required (name, surname, address and email) through the Woocommerce platform.

Content subscription forms: within the website there are forms to activate the subscription managed by Acymailing for the purpose of sending email marketing campaigns, subscription management and sending newsletters or news.

Comment form: The website includes a form whose purpose is to comment on the articles and give your opinion, respecting freedom of expression. You will be able to post comments on the posts that are published. The personal data entered in the form to insert these comments will be used exclusively to moderate and publish them, also collecting this data that will be stored on the web servers.

Contact form: There is a contact form whose purpose is to respond to queries, suggestions or professional contact. In this case, the email address will be used to respond to them and send the information that the user requires through the website. These data will be stored on the web hosting servers.

Cookies: When you register or browse this website, “cookies” are stored. You can consult the cookie policy at any time for more information on the use of cookies and how to disable them.

Data processing:

The security of your data is guaranteed, since the necessary measures are adopted to guarantee the security, integrity and confidentiality of the data in accordance with the provisions of Regulation (EU) 2016/679 of the European Parliament and of the Council, of April 27 of 2016, relating to the protection of natural persons with regard to the processing of personal data and the free circulation of such data. Your data will only be used for the purpose for which you have given it.

The personal data provided will be kept as long as the commercial relationship is maintained or you do not request its deletion and for the period for which legal responsibilities may arise for the services provided.

You are guaranteed in all cases the exercise of the rights of access, rectification, limitation of treatment, cancellation, information and opposition, in the terms provided in current legislation. Therefore, in accordance with the provisions of Organic Law 15/1999, on the Protection of Personal Data (LOPD), you can exercise your rights by sending an express request to amigurumis@suenhosblanditos.com

Likewise, you can unsubscribe from any of the subscription services provided by clicking on the corresponding section of any of the emails sent by Sueños Blanditos. The data you provide will be retained indefinitely or until you request its deletion.

Legitimation:

The processing of your data is carried out through free, specific, informed and unequivocal consent, while I inform you by making this privacy policy available to you, that after reading it, if you agree, you can accept through a statement or a clear affirmative action, such as checking a box provided for this purpose.

If you do not provide your data or do so incorrectly or incompletely, your request cannot be met, making it completely impossible to provide you with the requested information or to contract the services.

Accuracy and veracity of data:

You are solely responsible for the veracity and accuracy of the data you send me, exempting me from any type of responsibility in this regard. As a user, you must guarantee the accuracy and authenticity of the personal data provided by providing complete and correct information in the different data collection forms.

Recipients:

The data will not be communicated to any third party other than Sueños Blanditos, except under legal obligation.

As data processor, I have contracted the following service providers, who have committed to comply with the applicable regulatory provisions regarding data protection, at the time of contracting:

– Soluciones Corporativas IP, S.L. (identified with the DONDOMINIO trademark), with address C/ Menestrals, 14, C.P. 07500 of Manacor (Balearic Islands), Spain, with NIF: B57333601, which provides web hosting services. You can consult the privacy policy and other legal aspects of said company at the following link: https://www.dondominio.com/legal/55/politica-de-privacidad/

– Altavia.jetpulp Company, (Identified with the trademark ACYMAILING), with address at 12-14 avenue Tony Garnier, Building 4C – 69007 Lyon, which provides CRM services for contact and customer management, as well as the creation of email marketing campaigns. You can consult the privacy policy and other legal aspects of said company at the following link: https://www.acymailing.com/privacy-policy/

The personal data provided through the forms on the Website are processed for the provision of Sueños Blanditos services, as well as for the sending of commercial or informative communications through the use of the tool that said company provides, which means that The data entered is transferred to the servers of the aforementioned company, assuming an international transfer of data that the user expressly consents to by accepting this privacy policy.

– PayPal (Europe), through the website https://www.paypal.com, which provides payment gateway services for purchases made at Sueños Blanditos. At no time do I have access to the client’s bank details, but these are managed entirely by PayPal.

– Stripe is a secure payment system with technology and services to accept and remit payments online. Through Link, Stripe manages the data of Sueños Blanditos clients without them going through our server. You can see their privacy policy here: https://stripe.com/es/privacy

– Google Pay: is a fast and convenient payment platform with strong security measures that continuously and automatically protects your account and personal information from any threat. You can see their privacy policy here

Intellectual Property Rights:

Gretel Crespo Alonso is the owner of all copyright, intellectual property and any other rights related to the contents of the website and the services offered therein.

Reproduction, publication and/or non-strictly private use of the contents, total or partial, of the website is not permitted without prior written consent.

If you have any questions regarding the processing of your data and your privacy, ask me and I will clarify it for you.

Last update: 17-04-2024